Call Center Coordinator Jobs description
A call center coordinator is primarily responsible for proving support to the call center managers. The call center coordinator also assists the call center operations as and when required.The primary responsibilities of a call center coordinator include creating, designing, and modifying call center reports in all call reporting programs (such as Brio, Call Concentrator, CC Pulse, CMS, and Nice Analyzer) in order to assist the management and the regulatory affairs in making business-related decisions.
The coordinator also supports call center managers with desktop applications in order to run real-time and historical reports for agents and/or groups in the call center.
More importantly, it is the call center coordinator's job to ensure that all calling lists are ready to dial on a daily basis. The individual is responsible for maintaining and updating the customer/potential customer database.
Therefore, a great degree of comfort with and in-depth understanding of the related computer and telephony software is a must for a call center coordinator.
|
 |
|
Search related to : Call Center Coordinator Jobs
| Related Jobs | |
| RSS Job Feed | 7 Matches |
| DATE | LOCATION | JOB TITLE |
| Sep 27, 21 | Lake Mary, FL |
Patient Access Coordinator - Healthcare Call Center, GREAT Benefits + Pay, M - F, Insurance Benefits
The Kroger Co. Company Name: Kroger Specialty Pharmacy Position Type: Employee FLSA Status: Non-Exempt POSITION SUMMARY Perform duties to assist patients with ... |
| Apr 23, 22 | Edina, MN |
Call Center Coordinator - Remote
Realogy Holdings Corp :,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Call Center Coordinator - Remote,VerityZone:formtext4,QuestionType:text,ActualVa... |
| May 31, 23 | Whittier, CA |
Call Center Coordinator
PIH Health PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San ... |
| Jun 01, 23 | Farmington, CT |
Patient Access Coordinator (Call Center) - Farmington, CT - 2172619I
United Health Group Job Code 2172619I If you are located within the commutable distance to Farmington, CT , you will have the flexibility to work from home and the office... |
| Jun 01, 23 | Farmington, CT |
Patient Access Coordinator (Call Center) - Farmington, CT - 2172619
United Health Group Job Code 2172619 If you are located within the commutable distance to Farmington, CT , you will have the flexibility to work from home and the office ... |
|
Search more Call Center Coordinator Jobs |
Testimonial of the Week
EmploymentCrossing provides an excellent service. I have recommended the website to many people..
- Laurie H Dallas, TX
Sign Up now
Only CallCenterCrossing consolidates every job it can find in the domain and puts all of the job listings it locates in one place.
- We have more jobs than any other job board.
- We list jobs you will not find elsewhere that are hidden in small regional publications and employer websites
- We collect jobs from more than 4,429,376 websites and post them on our site.
- We are private, and therefore far fewer people are applying for the jobs on our site than are applying for those on public job boards.
