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... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... on software testing or business..
... customers/business partners (3PL, Delivery Distribution Center, local field teams, and Retail). ... Qualifications 3 years of Services, Call Center or Retail experience OR Military ... of supervisory experience in..
Job Information Humana Supervisor, UM Administration-Remote in Chicago Illinois Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
... Real Time AnalystThe Real Time Analyst is responsible for ensuring daily ... staffing allocation and availability of call center staff in order to achieve ... required staffing levels by..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
Job Information Humana Consumer Experience Lead-Remote in US in Chicago Illinois Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..