Call Center Analyst Jobs

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... on software testing or business..

Job Information Humana Supervisor, UM Administration-Remote in Cincinnati Ohio Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..

Job Information Humana Consumer Experience Lead-Remote in US in Cincinnati Ohio Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..

Job Information Humana Call Center Operations Manager in Cincinnati Ohio ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact call..

Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... developing phone associates in the call center. Location: Remote USA with the ... At least 1 year of call center experience Proficiency in Microsoft Office ... Previous supervisory experience..