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... medium, and enterprise businesses.Manager – Call Center AnalyticsThe Call Center Analytics Manager is responsible for ... their remit.Reporting to the Director, Call Center, the role acts as a .....
ResponsibilitiesDesigning, developing and maintaining business intelligence solutions (reporting tools, data repositories, integration with Tibco Spotfire for other business users, etc)Crafting and executing queries upon request for adhoc data requestsPresenting information through ..
Job Description: Frontier Instructors perform a full range of facilitation and support functions related to training and quality assurance to ensure the Customer experience and business objectives are met. This position ..
Job Information Humana Consumer Experience Lead-Remote in US in Fort Wayne Indiana Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..