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... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... on software testing or business..
... customers/business partners (3PL, Delivery Distribution Center, local field teams, and Retail). ... Qualifications 3 years of Services, Call Center or Retail experience OR Military ... of supervisory experience in..
... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
... Real Time AnalystThe Real Time Analyst is responsible for ensuring daily ... staffing allocation and availability of call center staff in order to achieve ... required staffing levels by..
The Contact Center Manager is responsible for developing ... and patient satisfaction. The Contact Center Manager will develop, measure and ... performance to positively affect the Call Center environment and..
Turn you people skills into an exciting career in Customer Service!!! Our mission is to provide the best customer service experience possible to our clients and their customers. We believe that ..
Job Information Humana Consumer Experience Lead-Remote in US in Peoria Illinois Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
Job Information Humana Supervisor, UM Administration-Remote in Chicago Illinois Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
Job Information Humana Consumer Experience Lead-Remote in US in Chicago Illinois Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..