Call Center Analyst Jobs in New York

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... on software testing or business..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

Job Information Humana Consumer Experience Lead-Remote in US in Albany New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

Job Information Humana Consumer Experience Lead-Remote in US in New York New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works ..

Job Information Humana Consumer Experience Lead-Remote in US in Syracuse New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..

... hardware failures that impact the call center, working directly with IT partners ... and the Manager of the call center overseeing operations and developing key ... key performance indicators..

Job Information Humana Supervisor, UM Administration-Remote in Albany New York Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... voice applications, chatbots and various call center technology tools that are integrated ... and automation. Deliver IVR application call flows and routing strategies, reusable ... and JAVA/J2EE. Collaborate with..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..