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... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... on software testing or business..
Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..
Job Information Humana Supervisor, UM Administration-Remote in San Antonio Texas Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and ..
... developing phone associates in the call center. Location: Remote USA with the ... At least 1 year of call center experience Proficiency in Microsoft Office ... Previous supervisory experience..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Job Information Humana Consumer Experience Lead-Remote in US in San Antonio Texas Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
