THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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... via recordings and observations utilizing call monitoring systems; delivers timely feedback ... standards.Collaborates with training group and Call Center Operations Management in monitoring consultant ... adherence, attendance, and compliance..
Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..
... sales background to support, motivate, coach and mentor a team of ... sales agents in our Tampa call center. Primary Responsibilities: Manage a team ... agents to drive new..