Call Center Management Jobs in Charlotte, North Carolina | CallCenterCrossing.com


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26

Call Center Management Jobs in Charlotte





Job info
 
Company
**********
Location
Charlotte, NC
Posted Date
Feb 09, 2021
Info Source
Employer  - Full-Time  90  

THE POSITION Calling customers (who have already submitted a form on LendingTree) to discuss the benefits of Credit Repair and transfer them to one of our Credit Repair Analyst. Promote the ..

 
Company
**********
Location
Charlotte, NC
Posted Date
Feb 09, 2021
Info Source
Employer  - Full-Time  90  

RESPONSIBILITIES Connect Interact with customers via inbound calls, chat, text, and/or email. Actively listen to our customers, while also respecting their time. Solve Assist customers with finding a lender to evaluate ..

 
Company
**********
Location
Charlotte, NC
Posted Date
Feb 27, 2021
Info Source
Employer  - Full-Time  90  

RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center Manager...

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
Mar 21, 2022
Info Source
Employer  - Full-Time  90  

Job Information Humana Bilingual / Call Center / Customer Service Rep / ... from Home / Bilingual / Call Center Customer Service Representative who is ... excellent service to others...

 
Company
**********
Location
Charlotte, NC
Posted Date
Aug 24, 2021
Info Source
Employer  - Full-Time  90  

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
Apr 07, 2023
Info Source
Employer  - Full-Time  90  

... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... more years' experience..

 
Company
**********
Location
Charlotte, NC
Posted Date
Sep 10, 2022
Info Source
Employer  - Full-Time  90  

Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..

 
Company
**********
Location
Charlotte, NC
Posted Date
Apr 06, 2022
Info Source
Employer  - Full-Time  90  

Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
Aug 18, 2022
Info Source
Employer  - Full-Time  90  

... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... 5 or more..

 
Company
**********
Location
Charlotte, NC
Posted Date
Oct 10, 2022
Info Source
Employer  - Full-Time  90  

... contributes to administration of utilization management. The Supervisor, UM Administration works ... solve basic problems; collaborates with management and top professionals/specialists in selection ... day to day operation and..

 
Company
**********
Location
Charlotte, NC
Posted Date
Jan 16, 2022
Info Source
Employer  - Full-Time  90  

LendingTree Outbound Contact Center Representative Schedule: 12:30p-9:00p M-S RESPONSIBILITIES Connect Call and interact with customers (that have already initiated interest through the LendingTree website), while following scripting guidelines. Connect our customers ..

 
Company
**********
Location
Charlotte, NC
Posted Date
Apr 17, 2023
Info Source
Employer  - Full-Time  90  

Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..

 
Company
**********
Location
Charlotte, NC
Posted Date
Jun 26, 2023
Info Source
Employer  - Full-Time  90  

Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
Jan 25, 2022
Info Source
Employer  - Full-Time  90  

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..

 
Company
LendingTree, LLC
Location
Charlotte, NC
Posted Date
Jan 27, 2022
Info Source
Employer  - Full-Time  90  

THE POSITION Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center..

 
Company
**********
Location
Charlotte, NC
Posted Date
Apr 06, 2022
Info Source
Employer  - Full-Time  90  

Job Information Humana Bilingual / Call Center / Customer Service Rep / ... from Home / Bilingual / Call Center Customer Service Representative who is ... excellent service to others...

 
Company
**********
Location
Charlotte, NC
Posted Date
Mar 24, 2021
Info Source
Employer  - Full-Time  90  

RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center Manager...

 
Company
LendingTree, LLC
Location
Charlotte, NC
Posted Date
Aug 17, 2022
Info Source
Employer  - Full-Time  90  

LendingTree Outbound Contact Center Representative Schedule: 12:30p-9:00p M-F RESPONSIBILITIES Connect Call and interact with customers (that have already initiated interest through LendingTree website), while following scripting guidelines. Connect our customers with ..

 
Company
**********
Location
Charlotte, NC
Posted Date
Jun 22, 2022
Info Source
Employer  - Full-Time  90  

... Advice Line is an inbound call center that provides Humana members with ... identify members for specific case management and or disease management or interventions Provide assistance to .....

 
Company
**********
Location
Charlotte, NC
Posted Date
Oct 16, 2022
Info Source
Employer  - Full-Time  90  

... contributes to administration of utilization management. The Supervisor, UM Administration works ... solve basic problems; collaborates with management and top professionals/specialists in selection ... day to day operation and..

 
Company
**********
Location
Charlotte, NC
Posted Date
Dec 05, 2022
Info Source
Employer  - Full-Time  90  

... Advice Line is an inbound call center that provides Humana members with ... identify members for specific case management and or disease management or interventions Provide assistance to .....

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
Mar 19, 2022
Info Source
Employer  - Full-Time  90  

Job Information Humana Bilingual / Call Center / Customer Service Rep / ... from Home / Bilingual / Call Center Customer Service Representative who is ... excellent service to others...

 
Company
**********
Location
Charlotte, NC
Posted Date
Mar 06, 2022
Info Source
Employer  - Full-Time  90  

Job Information Humana Supervisor, UM Administration-Remote in Charlotte North Carolina Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and ..

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