Call Center Management Jobs

... facilities maintenance—from entry-level to seasoned management, we have a career for ... customer satisfaction. Updates Computer Maintenance Management System (CMMS), customer service database, ... employees on CMMS (Computer Maintenance..

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... to appropriate stakeholders Oversee defect..

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..

... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... 5 or more..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

Job Information Humana Supervisor, UM Administration-Remote in Cincinnati Ohio Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..

... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... more years' experience..

... contributes to administration of utilization management. The Supervisor, UM Administration works ... solve basic problems; collaborates with management and top professionals/specialists in selection ... developing phone associates in the..

Job Information Humana Call Center Operations Manager in Cincinnati Ohio ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact call..

... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... presence daily. Review..

Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..

Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..

... contributes to administration of utilization management. The Supervisor, UM Administration works ... solve basic problems; collaborates with management and top professionals/specialists in selection ... day to day operation and..

Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..