Call Center Management Jobs in Connecticut

... for executing the Quality Performance Management Program by consistently conducting and ... via recordings and observations utilizing call monitoring systems; delivers timely feedback ... standards.Collaborates with training group and..

Description The Supervisor, Care Management Support contributes to administration of ... contributes to administration of care management. Provides non-clinical support to the ... of members. The Supervisor, Care Management Support..

... and professionals, every day. The Call Center Supervisor acts as a resource ... acts as a resource assisting Call Center Operators with more complex issues, ... affecting the operations..

Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..

... plans from our Tampa, FL call center. We are looking for experienced ... Healthcare Insurance preferred Experience in Call Center environment preferred Ability to comprehend ... motivated self-starter, with..

... and professionals, every day. The Call Center Manager has the responsibility and ... and high quality operation and management of call center operators and clinical nurse advisors. ... affecting..

... services Schedule appointments in practice management system in accordance with triage ... appropriate recommendations based on guidelines Call patients who are at-risk for ... caller information in customer relations..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

... plans from our Tampa, FL call center. We are looking for experienced ... Healthcare Insurance preferred Experience in Call Center environment preferred Ability to comprehend ... motivated self-starter, with..

... proprietary exchange technology and Tampa-based call center operations, HPO assists health plans ... cost effective basis. The Manager, Call Center Services will have overall responsibility ... implementation, day to..

Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..

... proprietary exchange technology and Tampa-based call center operations, HPO assists health plans ... cost effective basis. The Manager, Call Center Services will have overall responsibility ... implementation, day to..

... plans from our Tampa, FL call center. We are looking for experienced ... Healthcare Insurance preferred Experience in Call Center environment preferred Ability to comprehend ... motivated self-starter, with..

Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... to appropriate stakeholders Oversee defect..

Job Information Humana Supervisor, UM Administration-Remote in Bridgeport Connecticut Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..

... proprietary exchange technology and Tampa-based call center operations, HPO assists health plans ... cost effective basis. The Manager, Call Center Services will have overall responsibility ... implementation, day to..

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..

... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... 5 or more..

... services Schedule appointments in practice management system in accordance with triage ... appropriate recommendations based on guidelines Call patients who are at-risk for ... caller information in customer relations..