Call Center Management Jobs in Indiana

... medium, and enterprise businesses.Manager – Call Center AnalyticsThe Call Center Analytics Manager is responsible for ... their remit.Reporting to the Director, Call Center, the role acts as a .....

Job Description: Frontier Instructors perform a full range of facilitation and support functions related to training and quality assurance to ensure the Customer experience and business objectives are met.  This position ..

... Advice Line is an inbound call center that provides Humana members with ... identify members for specific case management and or disease management or interventions Provide assistance to .....

Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..

... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... more years' experience..

Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..

Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

... contributes to administration of utilization management. The Supervisor, UM Administration works ... solve basic problems; collaborates with management and top professionals/specialists in selection ... day to day operation and..

... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... presence daily. Review..

... Advice Line is an inbound call center that provides Humana members with ... identify members for specific case management and or disease management or interventions Provide assistance to .....

Job Information Humana Supervisor, UM Administration-Remote in Indianapolis Indiana Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..

... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... 5 or more..

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... to appropriate stakeholders Oversee defect..

Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..

... activities that support the collection, management, and reporting of other insurance ... to Succeed Minimum 1 year Call Center customer service experience (proven ability ... Experience in Medicaid Previous..

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..

... Advice Line is an inbound call center that provides Humana members with ... identify members for specific case management and or disease management or interventions Provide assistance to .....