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... and trends, and implementing tactical operations for projects and initiatives. Responsible ... of sales experience 2 years call center experience Strong emotional intelligence Excellent ... day of the week..
Description The Inbound Contacts Representative 3 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative ..
Description The Director, Scheduling Call Center Operations represents the company by making ... Onboarding, training, and management of call center agents through frontline managers Collaborates ... Accountable for: Overall performance..
Description The Outbound Contacts Representative 1 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational ..
... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..
... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members. The Call Center Supervisor is responsible for the ... the daily activities..
Job Information Humana Consumer Service Operations Representative 4 in Pembroke Pines ... Florida Description The Consumer Service Operations Representative 4 is responsible for ... functions area. The Consumer Service Operations..
... provide feedback to agents, complete call audits, chat support, time amendments, ... Production Leads fall under the call center operations manager/Org, have a direct line ... and are embedded..
Director of Contact Center Operations (DCCO) - This is a ... - $135Knu00a0nPOSITION SUMMARY:nThe DCCO oversee operations of a hybrid Contact Center. In this role, your job ... the management..
Description The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine ..