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... and trends, and implementing tactical operations for projects and initiatives. Responsible ... of sales experience 2 years call center experience Strong emotional intelligence Excellent ... day of the week..
Description The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine ..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
Description The Director, Consumer Service Operations is responsible for the daily ... area. The Director, Consumer Service Operations requires an in-depth understanding of ... Responsibilities The Director, Consumer Service Operations..
... Resolution Specialist 2 manages claims operations that involve customer contact, investigation, ... the resolution to a pending call. Decisions are typically focus on ... Minimum of 1 year of..
Job Information Humana Manager, Inside Sales (Work at Home) in Chicago Illinois Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are ..
... staffing allocation and availability of call center staff in order to achieve ... required staffing levels by projecting call volumes, call duration, and required staffing levels ... all communication..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... years of customer service and/or..
... Resolution Representative 2 manages claims operations that involve customer contact, investigation, ... the resolution to a pending call. Decisions are typically focus on ... Minimum of 1 year of..
... FUNCTIONS:The functions included are: Inbound Call Center activities, delivery of all customer ... to the Aon Affinity clients. Call Center Management Activities: Problem Management Control ... level management adherence..
Job Information Humana Supervisor, UM Administration-Remote in Chicago Illinois Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
... schedules to ensure hours of operations are staffed appropriately. Ensure Service ... customers/business partners (3PL, Delivery Distribution Center, local field teams, and Retail). ... Qualifications 3 years of Services,..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
... The Associate Director, Consumer Service Operations is responsible for the daily ... The Associate Director, Consumer Service Operations requires a solid understanding of ... The Associate Director, Consumer Service..
... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..
... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... Marketpoint, AVP Partner..