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... to schedule, plans and daily operations. Performs escalated or more complex ... Previous supervisory experience in a call center setting Bilingual (English and Spanish) ... goal of returning to..
Job Information Humana Grievances & Appeals Representative 4 (FULLY BILINGUAL English/Spanish) Miami, FL in Miami Florida Description The Grievances & Appeals Representative 4 manages client medical denials by conducting a comprehensive ..
... customer service experience in a Call Center or High Volume/Metric driven environment. ... or Bachelor's Degree Previous inbound call center or related customer service experience ... goal of returning..
Job Information Humana Consumer Service Operations Representative 4 in North Miami ... Florida Description The Consumer Service Operations Representative 4 is responsible for ... functions area. The Consumer Service Operations..
Description The Director, Scheduling Call Center Operations represents the company by making ... Onboarding, training, and management of call center agents through frontline managers Collaborates ... Accountable for: Overall performance..
Description The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine ..
... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members. The Call Center Supervisor is responsible for the ... the daily activities..
... to schedule, plans and daily operations. Performs escalated or more complex ... position 2 years or more Call Center experience (Customer Service, Technical Support ... Previous supervisory experience in..
Description The Outbound Contacts Representative 1 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational ..
... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..
Job Information Humana Consumer Service Operations Representative 4 in Pembroke Pines ... Florida Description The Consumer Service Operations Representative 4 is responsible for ... functions area. The Consumer Service Operations..
Description The Inbound Contacts Representative 3 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative ..
Job Information Humana Consumer Service Operations Representative 4 in Miami Beach ... Florida Description The Consumer Service Operations Representative 4 is responsible for ... functions area. The Consumer Service Operations..
Job Information Humana Consumer Service Operations Representative 4 in Hialeah Florida ... Florida Description The Consumer Service Operations Representative 4 is responsible for ... functions area. The Consumer Service Operations..
... of 1 year of previous call center or customer service experience Proficiency ... Degree Experience in healthcare Outbound call center experience Prior experience working in ... goal of returning..
... provide feedback to agents, complete call audits, chat support, time amendments, ... Production Leads fall under the call center operations manager/Org, have a direct line ... and are embedded..
... Job Information Deloitte Bilingual Contact Center Agent - Government Public Sector ... Sector in Miami Florida Bilingual Call Center Agent - Government Public Agency ... issues to appropriate resources..
... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..
Description The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the ..
Director of Contact Center Operations (DCCO) - This is a ... - $135Knu00a0nPOSITION SUMMARY:nThe DCCO oversee operations of a hybrid Contact Center. In this role, your job ... the management..
... and trends, and implementing tactical operations for projects and initiatives. Responsible ... of sales experience 2 years call center experience Strong emotional intelligence Excellent ... day of the week..