THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
Supports PDF, DOC, DOCX, TXT, XLS, WPD, HTM, HTML files up to 5 MB
Call center representative Hire, train and onboard ... Hire, train and onboard new Call Center Agents as required to meet ... Provide coaching and assistance to call center agents on..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... years of customer service and/or..
... The Associate Director, Consumer Service Operations is responsible for the daily ... The Associate Director, Consumer Service Operations requires a solid understanding of ... The Associate Director, Consumer Service..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
Job Information Humana Consumer Service Operations Representative in Albany New York ... issues, payments, provider questions and call center operations. The Representative will regularly exercise ... office Previous inbound and/or..
... voice applications, chatbots and various call center technology tools that are integrated ... and automation. Deliver IVR application call flows and routing strategies, reusable ... IVR's (Interactive Voice Response)..
Job Information Humana Manager, Inside Sales (Work at Home) in Albany New York Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We ..
Description The Consumer Service Operations Representative 3 is responsible for ... various markets. The Consumer Service Operations Representative 3 performs advanced administrative/operational/customer ... issues, payments, provider questions and call center..
... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..
... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..
Description The Director, Consumer Service Operations is responsible for the daily ... area. The Director, Consumer Service Operations requires an in-depth understanding of ... Responsibilities The Director, Consumer Service Operations..
... Supervises the day-to-day activities of Call Center Representatives to achieve sales budgets, ... goals. Motivate, coach, and develop call center associates. Handle calls due to ... goals and objectives..
... hardware failures that impact the call center, working directly with IT partners ... and the Manager of the call center overseeing operations and developing key performance indicators ... key..
... issues, payments, provider questions and call center operations. The Retention Specialist will regularly ... experience Previous inbound and/or outbound call center or related customer service experience .....
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... Marketpoint, AVP Partner..
Job Information Humana Supervisor, UM Administration-Remote in Albany New York Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and ..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
