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Description Director, Marketing Call Center, Care Delivery OrganizationOur inside sales ... sales team in our Marketing Call Center often has the first interaction ... and implementation of the marketing call..
Description The Mail Operations Pharmacy Technician 2 Dr. Call Phones Team: Typically works on ... assignments. This is an incoming call center setting. Technicians are responsible for ... 2 year..
... provide feedback to agents, complete call audits, chat support, time amendments, ... Production Leads fall under the call center operations manager/Org, have a direct line ... and are embedded..
... The Associate Director, Consumer Service Operations is responsible for the daily ... The Associate Director, Consumer Service Operations requires a solid understanding of ... The Associate Director, Consumer Service..
... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members. The Call Center Supervisor is responsible for the ... the daily activities..
Job Information Humana Call Center Operations Manager in Tampa Florida Description ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact..
... to schedule, plans and daily operations. Performs escalated or more complex ... developing phone associates in the call center. Location: Remote USA with the ... At least 1 year..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... Softphone and CECP (Consumer Experience..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... and the member's home. The Call Center Supervisor is responsible for the ... the daily activities across multiple call center function areas. The Supervisor applies ... manage a team..
... Advice Line is an inbound call center that provides Humana members with ... management Previous experience in a call center or comfortable working in a ... or comfortable working..
... Information Humana Manager, Consumer Service Operations in Tampa Florida Description The ... Description The Manager, Consumer Service Operations is responsible for the daily ... area. The Manager, Consumer Service..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... years of customer service and/or..
... the real-time performance of our call center. The ideal person will have ... good understanding of how contact center functions including scheduling, call queues, schedule adherence, KPIs, etc. .....
Description The Director, Consumer Service Operations is responsible for the daily ... area. The Director, Consumer Service Operations requires an in-depth understanding of ... Responsibilities The Director, Consumer Service Operations..
Job Information Humana Manager, Inside Sales (Work at Home) in Tampa Florida Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are ..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... Marketpoint, AVP Partner..
... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..
Description The Manager, Consumer Service Operations is responsible for the daily ... area. The Manager, Consumer Service Operations works within specific guidelines and ... Responsibilities The Manager, Consumer Service Operations..