Call Center Operations Manager Jobs in Miramar

... team. Responsibilities The DMS Sales Manager will be responsible for leading ... and trends, and implementing tactical operations for projects and initiatives. Responsible ... of sales experience 2 years..

Description The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the ..

Description The Director, Scheduling Call Center Operations represents the company by making ... dedicated team with a frontline manager) Onboarding, training, and management of ... Onboarding, training, and management of..

... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members. The Call Center Supervisor is responsible for the ... the daily activities..

Director of Contact Center Operations (DCCO) - This is a ... - $135Knu00a0nPOSITION SUMMARY:nThe DCCO oversee operations of a hybrid Contact Center. In this role, your job ... the management..

... to schedule, plans and daily operations. Performs escalated or more complex ... position 2 years or more Call Center experience (Customer Service, Technical Support ... Previous supervisory experience in..

... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..

... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members. The Call Center Supervisor is responsible for the ... the daily activities..

... provide feedback to agents, complete call audits, chat support, time amendments, ... Production Leads fall under the call center operations manager/Org, have a direct line to ... and are..