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Call center Associate Call center Representative Job description: You will ... to appropriate resources -Document all call information according to standard operating ... -Upsell products and services -Complete call logs..
Job Information Humana Claims Research & Resolution Representative 2 (Bilingual - English/Spanish) (Remote) in Albany New York Description The Bilingual Claims Research and Resolution Representative 2 address customer needs which may ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
... hardware failures that impact the call center, working directly with IT partners ... and the Manager of the call center overseeing operations and developing key ... key performance indicators..