THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
Supports PDF, DOC, DOCX, TXT, XLS, WPD, HTM, HTML files up to 5 MB
... employees, adjusting assignments according to call volume load. Ensures staff adheres ... maintenance of databases related to call center operations. Supports outbound calling system ... services including the customer..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
