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JOB DUTIES Provides initial response to all service requests for new & existing clients Listens to and converses with clients to understand needs, establishes rapport and gathers preliminary information surrounding client's ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in ..
Job Information Humana Consumer Experience Lead-Remote in US in Torrance California Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
AIG is currently hiring and has the ability to complete virtual interviews, onboarding and training. This position is work from home, at this time and will lead to working in the ..
Customer Care Representatives The Customer Care Representative (CCR) is responsible for handling all incoming customer communication, including phone calls, e-mails, and written correspondence. Focus is placed on providing customers with world ..
Job Information Humana Consumer Experience Lead-Remote in US in Campbell California Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... & growth as a Contact Center Trainer for our Inbound and ... in an effort to increase call center production and efficiency. This candidate’s ... This candidate’s ongoing efforts..
Job Information Humana Consumer Experience Lead-Remote in US in Fresno California Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
Customer Service Manager Skills and Qualifications: 5 years in a Customer Service Management role Relevant Bachelors Degree or certificate in compatible area preferred 2-5 years of experience working with RAMS or ..
Job Description Shift Available: Monday to Friday 10:00 PM - 6:30 PM EST - Supports comprehensive coordination of medical services including intake, screening and referrals to Aetna Medical Services Programs. - ..
Job Information Humana Consumer Experience Lead-Remote in US in Los Angeles California Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..