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Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
Job Information Humana Consumer Experience Lead-Remote in US in San Juan Puerto Rico Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..