THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... is a Fortune 60 market leader in integrated..
... results. Oversees and manages the team to complete test execution, test ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... This position will lead a..
... Operations is a proven people leader who specializes in thought leadership ... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of..
... Ensures consistency in execution across team. Holds team members accountable for following established ... general instructions and with a team 1 - 3 years minimum ... years minimum experience..
... The Director of the National Call Center/evendor channel is responsible and accountable ... quality metrics are met. The leader will be proactive in building ... member's journey with Humana...
... Are you a proven sales leader looking for an opportunity to ... leaders to join our sales team Responsibilities Responsibilities The DMS Sales ... a highly engaged, top- performing..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
... Advice Line is an inbound call center that provides Humana members with ... management Previous experience in a call center or comfortable working in a ... or comfortable working..
... management of a non-clinical support team Leading, coaching, mentoring and associate ... the tools necessary for the team to succeed Ensures consistency in ... compliance and processes across the..
... for hospice patients in our Call Center. Essential Duties and Responsibilities: Produce ... Ability to manage multiple priorities Team player Problem-solving skills and ability ... Experience: Customer service experience..
... Service Operations will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... more..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
... Are you a proven sales leader looking for an opportunity to ... leaders to join our sales team. Responsibilities The Inside Sales Manager ... a highly engaged, top- performing..
Job Information Humana Consumer Experience Lead-Remote in US in Brentwood Tennessee Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... employee engagement, leading..
... Service Operations will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... to:..
... a fun, creative, and welcoming team that loves to bring smiles ... assignments identified by Humana leadership team Schedule will be Monday - ... Qualifications 1 years of previous..
... for hospice patients in our Call Center. Essential Duties and Responsibilities: Produce ... Ability to manage multiple priorities Team player Problem-solving skills and ability ... preferred Customer service experience..
