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... conducts performance reviews with each team member. Provides direction to subordinates ... via recordings and observations utilizing call monitoring systems; delivers timely feedback ... systems; delivers timely feedback to..
... Are you a proven sales leader looking for an opportunity to ... leaders to join our sales team. Responsibilities The DMS Sales Manager ... a highly engaged, top- performing..
Job Information Humana Claims Research & Resolution Representative 2 (Bilingual - English/Spanish) (Remote) in Bridgeport Connecticut Description The Bilingual Claims Research and Resolution Representative 2 address customer needs which may include ..
... proprietary exchange technology and Tampa-based call center operations, HPO assists health plans ... cost effective basis. The Manager, Call Center Services will have overall responsibility ... Agreements (SLA’s) within..
Job Information Humana Consumer Experience Lead-Remote in US in Bridgeport Connecticut Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
... The Director of the National Call Center/evendor channel is responsible and accountable ... quality metrics are met. The leader will be proactive in building ... member's journey with Humana...
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... a fun, creative, and welcoming team that loves to bring smiles ... assignments identified by Humana leadership team Schedule will be Monday - ... Qualifications 1 years of previous..
... results. Oversees and manages the team to complete test execution, test ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... This position will lead a..
... Are you a proven sales leader looking for an opportunity to ... leaders to join our sales team Responsibilities Responsibilities The DMS Sales ... a highly engaged, top- performing..
... Operations is a proven people leader who specializes in thought leadership ... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of..
... Are you a proven sales leader looking for an opportunity to ... leaders to join our sales team. Responsibilities The Inside Sales Manager ... a highly engaged, top- performing..
... motivate, coach and mentor a team of sales agents in our ... sales agents in our Tampa call center. Primary Responsibilities: Manage a team of sales agents to drive..
... Ensures consistency in execution across team. Holds team members accountable for following established ... general instructions and with a team 1 - 3 years minimum ... years minimum experience..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... is a Fortune 60 market leader in integrated..
... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... employee engagement, leading..