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Call Center Workforce Management Jobs
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Job title

IVR Developer

Company
RoundPoint Mortgage Servicing Corporation
Location
New York City, NY
Posted Date
Feb 18, 2022
Info Source
Employer  - Full-Time  90  

... voice applications, chatbots and various call center technology tools that are integrated ... to the team, peers, and management. Provides architectural guidance to the ... and automation. Deliver IVR..

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Job title

WFM Professional 2

Company
**********
Location
New York City, NY
Posted Date
Apr 17, 2023
Info Source
Employer  - Full-Time  90  

Description The Workforce Management Professional 2 applies and integrates ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity and..

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