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... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
u003cpu003eu003cstrongu003eRole Summaryu003c/strongu003eu003c/pu003enu003cpu003eAnswer inquiries from beneficiaries, providers, and other affiliated representatives or groups regarding TRICARE eligibility, benefit determinations, and claims adjudication questions or problems.u003c/pu003enu003cpu003eu003cstrongu003eIn this role you will:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eReceive telephone, written, fax, and ..
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... those that reside within the Central or Eastern Time zone, yet ... pathway to resolution on each call while providing a perfect call experience. These positions are full-time .....
... to a resolution on each call, while still upholding our Perfect ... members in a fast-paced inbound call center environment and, at times, back-to-back ... knowledge-based database (Mentor) on..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
Description We are hiring multiple call center representatives to train in a ... work at home environment. These call center representatives will take inbound calls ... experience within retail, front/back..