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... and Resolution Representative 2 address customer needs which may include complex ... it. Escalates unresolved and pending customer inquiries How we Value You ... Research and Resolution Supervisor, CCM..
Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..
Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..
Description The Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Director, Consumer ... functions area. The Director, Consumer Service Operations..
... Inbound Contacts Representative 1 addresses customer needs, which may include complex ... Responsibilities Escalates unresolved and pending customer grievances. Decisions are limited to ... combined member facing and telephonic..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... for well-being Responsibilities The Inbound Customer Service/Call Center Representative addresses customer needs which may include complex .....
... information. Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... cases, longer as needed and..
Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..
Description The Associate Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Associate Director, ... area. The Associate Director, Consumer Service..
... Medicare Members and provide excellent service and support. Currently these roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Description The Compliance (UM) Coordinator 2 conducts and summarizes compliance audits. The Compliance (UM) Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine ..
... Medicaid Members and provide excellent service and support. These roles will ... mindset every day. These simple customer service principles are foundational in everything ... moderately complex administrative, operational,..
... can’t imagine living without. The Customer Service Lead is responsible for supporting ... the leadership and directing the customer service team in all communication channels, ... the direct support..
... Medicaid Members and provide excellent service and support. These roles will ... Information) Minimum 2 years of customer service experience Must be available to ... Demonstrated experience with providing..
... our members and provide excellent service and support. These remote roles ... Disenrollment Call Center Representative addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... Medicaid Members and provide excellent service and support. These roles will ... moderately complex administrative, operational, and customer support assignments; inputting detailed data ... success! Minimum 1 year of..
... our members and providing excellent service and support. These remote roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Job Information Humana Consumer Experience Lead-Remote in US in Omaha Nebraska Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..
... Responsibilities Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... Qualifications 1 year of demonstrated..
... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending customer grievances. Decisions are typically focused ... office (Satellite and Wireless Internet..
