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... and Resolution Representative 2 address customer needs which may include complex ... it. Escalates unresolved and pending customer inquiries How we Value You ... Research and Resolution Supervisor, CCM..
Description The Claims Research & Resolution Representative 2 manages claims operations that involve customer contact, investigation, and settlement of claims for and against the organization. Approves all claim settlements both for ..
Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..
... Medicaid Members and provide excellent service and support. These roles will ... mindset every day. These simple customer service principles are foundational in everything ... moderately complex administrative, operational,..
... Responsibilities Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... Qualifications 1 year of demonstrated..
Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..
... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending customer grievances. Decisions are typically focused ... office (Satellite and Wireless Internet..
... Medicare Members and provide excellent service and support. Currently these roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Description The Associate Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Associate Director, ... area. The Associate Director, Consumer Service..
Description The Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Director, Consumer ... functions area. The Director, Consumer Service Operations..
... Medicaid Members and provide excellent service and support. These roles will ... Information) Minimum 2 years of customer service experience Must be available to ... Demonstrated experience with providing..
... with delivery issues Resolve any customer issues, complaints and answer questions ... Monitoring progress of delivery routes Customer billing and data entry tasks ... year of experience in a..
... position is available in our customer care supporting the Cardiovascular, Neurosciences, ... the Cardiovascular, Neurosciences, and Medical-Surgical customer base and OUs. If you ... goals in the areas of..
Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..
Description The Claims Research & Resolution Specialist 2 manages claims operations that involve customer contact, investigation, and settlement of claims for and against the organization. Approves all claim settlements both for ..
... information. Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... cases, longer as needed and..
Job Information Humana Consumer Experience Lead-Remote in US in Fargo North Dakota Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
... our members and provide excellent service and support. These remote roles ... Disenrollment Call Center Representative addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Job Information Humana Compliance (UM) Coordinator 2 in Fargo North Dakota Description The Compliance (UM) Coordinator 2 conducts and summarizes compliance audits. The Compliance (UM) Coordinator 2 performs varied activities and ..
... can’t imagine living without. The Customer Service Lead is responsible for supporting ... the leadership and directing the customer service team in all communication channels, ... the direct support..
