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... agent scheduling and Work Force Management. Utilize specified reporting and software ... department to establish ongoing process management including: participating in bi-weekly quality ... calibrations, providing interaction details to..
Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..
Description The Associate Director, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Associate Director, Consumer Service Operations requires a solid understanding of how organization ..
Job Information Humana Bilingual / Call Center / Customer Service Rep / Remote / Work from Home in Charlotte North Carolina Description Healthcare isn't just about health anymore. It's about caring ..
Geek Squad The Geek Squad Service Hub Lead will be directly responsible for the support of the fulfillment of on-site Geek Squad delivery of Home Theater and Appliance products. Our Geek ..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
Job Information Humana Bilingual / Call Center / Customer Service Rep / Remote / Work from Home / Virginia / Maryland / North Carolina / South Carolina / Florida (Evergreen) in ..
Job Information Humana Nurse Advice Line Telephonic Nurse - Remote- RN Compact License States Only in Charlotte North Carolina Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, ..
Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..
... agent scheduling and Work Force Management. Apply specified reporting and software ... department to establish ongoing process management including: participating in bi-weekly quality ... calibrations, providing interaction details to..
Description The Manager, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Manager, Consumer Service Operations works within specific guidelines and procedures; applies advanced technical ..
Description The Director, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Director, Consumer Service Operations requires an in-depth understanding of how organization capabilities interrelate ..
Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..
Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..
Job Information Humana Nurse Advice Line Telephonic Nurse - RN Compact License States Only in Charlotte North Carolina Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses ..
LendingTree Outbound Contact Center Representative Schedule: 12:30p-9:00p M-S RESPONSIBILITIES Connect Call and interact with customers (that have already initiated interest through the LendingTree website), while following scripting guidelines. Connect our customers ..
Job Information Humana Supervisor, UM Administration-Remote in Charlotte North Carolina Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and ..
Job Information Humana Bilingual / Call Center / Customer Service Rep / Remote / Work from Home / Texas / Virginia / Maryland / North Carolina / South Carolina / Florida ..
Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..
LendingTree Outbound Contact Center Representative Schedule: 12:30p-9:00p M-F RESPONSIBILITIES Connect Call and interact with customers (that have already initiated interest through LendingTree website), while following scripting guidelines. Connect our customers with ..
Position Summary The Dialer Administrator is responsible for managing and executing the daily and monthly dialer strategy to drive operational excellence. Working with internal and external stakeholders, this position will be ..
Description iCare is seeking a Call Center and Claims Representative to meet the needs of members, potential enrollees and providers by providing a resource by phone to answer inquiries related to ..