THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... employees, adjusting assignments according to call volume load. Ensures staff adheres ... maintenance of databases related to call center operations. Supports outbound calling system ... services including the customer..
... within team. Implements and reviews Call Center policies and procedures; makes recommendations ... for revisions. Tracks and manages Call Center key performance indicators (KPIs) to ... team of calls..
