THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
... about benefits, PCP changes, authorizations, pharmacy or transportation needs. These front-line ... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member..
