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... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..
Responsibilities: Handle incoming ACD calls in English and Spanish. Respond to consumer inquiries regarding vehicle safety recalls, publications and other matters under the jurisdiction of the National Highway Traffic Safety Administration. ..
Job Information Humana Consumer Experience Lead-Remote in US in Baltimore Maryland ... root cause, telling the story, call listening, member experience design, elimination ... are fortunate to offer a remote..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..