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Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... are tracked and communicated to..
... The Director of the National Call Center/evendor channel is responsible and accountable ... quality growth as established by Senior Leadership. The leader will be ... In addition, the Leader..
Job Description Do you want to make an impact on a team and become a health care innovator? As a Reporting Strategy – Senior Manager, you will provide strategic and tactical ..
... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... more years' experience..
... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... presence daily. Review..
u003cpu003eu003cstrongu003eu003cspan style=font-family: Arial; font-size: small;\u003eJob Summaryu003c/spanu003eu003cbru003eu003c/strongu003eu003cbru003eu003cspan style=font-family: Arial; font-size: small;\u003eContribute to customer satisfaction of Practice Fusion clients by managing the Product Support Consultants and ensuring that the team is performing at ..
u003cpu003eu003cstrongu003eRole Summary:u0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eAnswer inquiries from beneficiaries, providers, and other affiliated representatives or groups regarding TRICARE eligibility, benefit determinations, and claims adjudication questions or problems.u003c/pu003enu003cpu003eu003cstrongu003eIn this role you will:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eReceive telephone, written, fax, and ..
... as defined by Access Services Center Management- Requiredn nCertificates and LicensurenN/An ... nExperiencenMinimum of two years of call center or customer-facing customer service experience, ... of demonstrated proficiency at..
... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... associates and deliver..