Senior Call Center Jobs in Atlanta

Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... are tracked and communicated to..

... The Director of the National Call Center/evendor channel is responsible and accountable ... quality growth as established by Senior Leadership. The leader will be ... In addition, the Leader..

... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... associates and deliver..

... Documents contact observations to determine call center process changes for maximizing service ... new service project team Produces Call Management System (CMS) data to ... and Power BI Experience..