THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... are tracked and communicated to..
... The Director of the National Call Center/evendor channel is responsible and accountable ... quality growth as established by Senior Leadership. The leader will be ... In addition, the Leader..
... Supervises the day-to-day activities of Call Center Representatives to achieve sales budgets, ... goals. Motivate, coach, and develop call center associates. Handle calls due to ... goals and objectives..
... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... associates and deliver..
... voice applications, chatbots and various call center technology tools that are integrated ... and automation. Deliver IVR application call flows and routing strategies, reusable ... IVR's (Interactive Voice Response)..
Details Department: Central Scheduling Schedule: M-F; 9 am to 5:30 pm Hospital: Lourdes Business Center Location: Binghamton, NY Benefits Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including ..
