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Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
Job Information Humana Claims Research & Resolution Representative 2 (Bilingual - English/Spanish) (Remote) in Atlanta Georgia Description The Bilingual Claims Research and Resolution Representative 2 address customer needs which may include ..
Job Information Humana Nurse Advice Line Telephonic Nurse - Remote- RN Compact License States Only in Atlanta Georgia Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses ..
Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..
... quality metrics are met. The leader will be proactive in building ... member's journey with Humana. The leader will have accountability for OKRs ... established by Senior Leadership. The..
Job Information Humana Manager, Inside Sales (Work at Home) in Atlanta Georgia Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are ..
Description The Associate Director, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Associate Director, Consumer Service Operations requires a solid understanding of how organization ..
... results. Oversees and manages the team to complete test execution, test ... This position will lead a team of 50 analysts (18 direct ... Facilitates learning opportunities for the..
Description Humana is continuing to grow nationwide! We have 28 new Bilingual Medicaid Inbound Contact Representative openings that will have the pleasure of taking inbound calls from our Florida Medicaid Members ..
Job Summary This position is responsible for improving the quality of service that is provided to the customer. The incumbent monitors representative contacts to identify inefficiencies and reduce customer resolution time. ..
Job ID: 397572_en-us Salary Range: 0.0- 0.0 Job Category: Customer Service Employment type: Full Time Position Description: Position Purpose: The Services Workforce Analyst is responsible for cadenced planning and analytical work ..
... management of a non-clinical support team Leading, coaching, mentoring and associate ... the tools necessary for the team to succeed Ensures consistency in ... compliance and processes across the..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... and directing the customer service team in all communication channels, including: ... education/training of the Customer Service team. • Cultivate an environment of ... • Collaborate with the management..
... Ensures consistency in execution across team. Holds team members accountable for following established ... general instructions and with a team 1 - 3 years minimum ... years minimum experience..
Description The Director, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Director, Consumer Service Operations requires an in-depth understanding of how organization capabilities interrelate ..
Job Information Humana Nurse Advice Line Telephonic Nurse - RN Compact License States Only in Atlanta Georgia Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and ..
Job Information Humana Consumer Experience Lead-Remote in US in Atlanta Georgia Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
