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Job Information Humana Claims Research & Resolution Representative 2 (Bilingual - English/Spanish) (Remote) in Glen Allen Virginia Description The Bilingual Claims Research and Resolution Representative 2 address customer needs which may ..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..
Description Humana is continuing to grow nationwide! We have 28 new Bilingual Medicaid Inbound Contact Representative openings that will have the pleasure of taking inbound calls from our Florida Medicaid Members ..
Job Information Humana Nurse Advice Line Telephonic Nurse - Remote- RN Compact License States Only in Glen Allen Virginia Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, ..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
Description The Associate Director, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Associate Director, Consumer Service Operations requires a solid understanding of how organization ..
Description The Manager, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Manager, Consumer Service Operations works within specific guidelines and procedures; applies advanced technical ..
Job Information Humana Consumer Experience Lead-Remote in US in Richmond Virginia Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... Service Operations will lead a team of call center Supervisors across ... to: Provide guidance to a team of 5-6 direct reports - ... setting clear expectations with your..
... Ensures consistency in execution across team. Holds team members accountable for following established ... general instructions and with a team 1 - 3 years minimum ... years minimum experience..
Job Information Humana Manager, Inside Sales (Work at Home) in Glen Allen Virginia Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We ..
... management of a non-clinical support team Leading, coaching, mentoring and associate ... the tools necessary for the team to succeed Ensures consistency in ... compliance and processes across the..
... results. Oversees and manages the team to complete test execution, test ... This position will lead a team of 50 analysts (18 direct ... Facilitates learning opportunities for the..
Job Information Humana Nurse Advice Line Telephonic Nurse - RN Compact License States Only in Glen Allen Virginia Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses ..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... quality metrics are met. The leader will be proactive in building ... member's journey with Humana. The leader will have accountability for OKRs ... established by Senior Leadership. The..
Description The Director, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Director, Consumer Service Operations requires an in-depth understanding of how organization capabilities interrelate ..
... and directing the customer service team in all communication channels, including: ... education/training of the Customer Service team. • Cultivate an environment of ... • Collaborate with the management..
Job Information Humana Consumer Experience Lead-Remote in US in Glen Allen Virginia Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
