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Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..
Job Information Humana Claims Research & Resolution Representative 2 (Bilingual - English/Spanish) (Remote) in San Juan Puerto Rico Description The Bilingual Claims Research and Resolution Representative 2 address customer needs which ..
Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..
... and directing the customer service team in all communication channels, including: ... education/training of the Customer Service team. • Cultivate an environment of ... • Collaborate with the management..
... quality metrics are met. The leader will be proactive in building ... member's journey with Humana. The leader will have accountability for OKRs ... established by Senior Leadership. The..
Description The Associate Director, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Associate Director, Consumer Service Operations requires a solid understanding of how organization ..
Job Information Humana Consumer Experience Lead-Remote in US in San Juan Puerto Rico Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works ..
Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..
