Call Center Trainer Jobs description

With the mushrooming growth in the call center industry, there are more call center trainer jobs now than ever before.

A trainer is a very integral part of a call center as the representatives at the center are as good as the call center's trainer. Therefore, call centers pay a lot of attention to the quality and skills of the trainers they hire.

Call center trainers are primarily responsible for the facilitation and delivery of training to call center personnel. This may also include the development of training materials. The delivery of the training material could be to either small or large audiences and hence the call center trainer should be comfortable with both small and large groups.

The call center trainer will be expected to guide the design, revisions, and implementation of training programs that support the objectives of the call center objectives. The individual should also be able to effectively assist users with questions and problems associated with the use of desktop systems.

Needless to say, this position requires strong verbal and written communication skills. In fact, one of the selection rounds at most call centers include a test of writing ability. Further, call center trainers are expected to have an excellent working knowledge of MS Office and to possess exemplary time management and problem solving skills. Prior call center experience is also mandated by most companies.


Call Center Trainer Jobs description

Add to Favorites Add to Favorites
Related Jobs Related Jobs

Related Jobs
 RSS Job Feed 1 Matches   
 DATE  LOCATION  JOB TITLE
Mar 25, 21 Philadelphia, PA Call Center Specialist Trainer
Humana Inc.
Description The Learning Facilitation Professional 1 conducts or facilitates training courses for organization employees or external audiences. The L...
  Search more Call Center Trainer Jobs

Testimonial of the Week

By using Employment Crossing, I was able to find a job that I was qualified for and a place that I wanted to work at.
  • Madison Currin Greenville, NC
Sign Up now

Only CallCenterCrossing consolidates every job it can find in the domain and puts all of the job listings it locates in one place.

  • We have more jobs than any other job board.
  • We list jobs you will not find elsewhere that are hidden in small regional publications and employer websites
  • We collect jobs from more than 4,429,376 websites and post them on our site.
  • We are private, and therefore far fewer people are applying for the jobs on our site than are applying for those on public job boards.
By using Employment Crossing, I was able to find a job that I was qualified for and a place that I wanted to work at.
Madison Currin - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2024 CallCenterCrossing - All rights reserved. 21